- This topic has 8 replies, 2 voices, and was last updated 2 years, 5 months ago by
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I hope this is the right forum to ask this question:
I created three membership levels with Paid Memberships Pro. The first one is free/Basic, the rest is paid memberships. Okay, now when a user decided to register and has activated their membership, how do I have them automatically become free/basic members without having them look for a membership level page to pick a free one. Naturally, all users who registered is automatically a member with free/basic plan. How do you set it up?
Thanks
Hi Eric,
Unfortunately, we have no clue. 🤔
Please note that this issue is related with the use of Paid Memberships Pro, not with the use of your theme. It’s best if you try to reach the plugin authors as they will be more informed and better suited to help you. To go further, we invite you to post your request on their support forums: paidmembershipspro.com/support/
Please don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you will be making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻
We remain available for all support requests related with the use of your theme.
Best,
Thank you for the response. For some reason, I did not get any notification from the forum that you response despite that I have check-marked for notification.
Anyway, I thought I would ask you first before contacting Paid Membership Pro.
Thank you!
Hi Erik,
That’s odd. 🤔 Can you make sure you didn’t receive these emails in the spam?
Don’t hesitate to share the solution with us Erik.
Cheers,
Hi Erik,
It seems a missing update was messing with the emails. Thank you for reporting this issue to us. 🙏🏼
You should now receive the next notifications.
Best,
What update did you talk about?
I did receive an email notification but only for “we provide support only during Belgian business hours…”
Not the actual forum replies to my post from your representatives.
Nothing from you in my spam folder in case you wanted to know.
Hi Erik,
Thank you for your feedback.
A missing update on our support forum was messing with the emails notifications. Starting from yesterday, you should receive my reply by email.
Didn’t you receive an email notification related to this reply?
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Automatically Free/Basic Membership plan to newly registered members’ is closed to new replies.
