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Backwards compatibility update

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Johan
    Participant
    • 16 Topics
    • 68 Posts
    @johan

    Hi

    On last update, website crashed when updating theme and plugins.
    I had to update
    Theme
    Grimlock
    Grimlock for Buddypress

    I have updated first Theme, then Grimlock for Buddypress and that’s where it crashed.
    I disabled Grimlock for Buddypress by FTP, update Grimlock then enable again CRimlock for Buddypress and that was fine.

    I guess issue was backward compatibility
    I always update
    – Theme
    – Addon which depends on a plugin
    – Plugin

    Does Grimlock for Buddypress depends on Grimlock ?
    Do you advice to do the opposite update first plugin then addon ?

    Thanks

    Regards

    Johan

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @johan,

    We’re very sorry for the inconvenience. ?

    Yes, Grimlock is the required plugin for your theme as it manages all theme options and provide features for Grimlock for BuddyPress, Grimlock for bbPress, Grimlock for WooCommerce and so on…

    Unfortunately, we’ve discovered with the latest update that several Gwangi users have updated Grimlock for BuddyPress before Grimlock, causing major issues on their website.

    This issue will be fixed in the next Grimlock update as we will block any new add-on features from acting before installing the required Grimlock version.

    We’re really sorry for this and we hope that these issues have not caused any harm to your business.

    Best regards,

    Johan
    Participant
    • 16 Topics
    • 68 Posts
    @johan

    Hi @themosaurusrex

    Ok that makes sense

    No harm, I am always doing update on test version before prod
    To solve issue , I disabled Grimlock for Buddypress by FTP, doing so I had again access to admin, I updated Grimlock and then enabled back Grimlock for Buddypress

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 429 Posts
    @themoceratops

    Hi @johan,

    Glad that @themosaurusrex was able to help you 🙂

    I will therefore be closing this topic.

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Backwards compatibility update’ is closed to new replies.

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