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bbpress widget newest answers has disappeared

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Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • Rene
    Participant
    • 15 Topics
    • 42 Posts
    @permakulturtraining

    Hello,

    yesterday, I added a lot of forum topics for every lection in learndash. I also changed the forum link taxonomies (translated them to german) and added some code in the child-theme to make the topics sorted from old to new.

    Now, the widget isn’t working anymore. I tried to redo everything I did yesterday, but the widget still doesn’t show on the dashboard. I’m not sure if this is my own doing or not, unfortenately I don’t have a backup from yesterday anymore…

    Best regards
    René

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5277 Posts
    @themodactyl

    Hi Rene,

    Hope you are well. 🙂

    My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    I took the liberty to login to your website, and it seems there is an error that prevents the widget from displaying. Then, I checked on our demo, updated everything, but all seems to work fine. For that reason, I don’t think it might be related to a recent update.

    First thing to do, could you make a backup? If you don’t know this tool, Manage WP is really good and easy to use!

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. It might comes from a conflict of version that will be solved when updating the plugins. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Thank you.

    Rene
    Participant
    • 15 Topics
    • 42 Posts
    @permakulturtraining

    Hello,

    for some reason my answer disapeared. Anyways, I have tried the following but no success yet:
    – Updating all Plugins and WP
    – Reinstalled bbpress
    – removed all code-snippets in child-theme functions.php
    – deactivated all unnecessary plugins that didn’t have anything to do with cera or bbpress or grimlock

    I knew it would be difficult to build such a complex site in WP with that many plugins, maybe I have to redo the whole thing with the experience I made up until now 😀

    If you have any idea or can tell me something about the error you found, please let me know.

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5277 Posts
    @themodactyl

    Hi Rene,

    To help us getting clues to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    More on this in the following topic: Debugging in WordPress.

    Let us know as soon as the logs have been activated please.

    Thank you.

    Rene
    Participant
    • 15 Topics
    • 42 Posts
    @permakulturtraining

    Hello,

    I activated WP-Debug but I cannot attach the logfile here… How should I proceed?

    Best regards
    Rene

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5277 Posts
    @themodactyl

    Thanks Rene. 🙂

    Now, could you try to replicate this issue by adding the widget on the dashboard? You will still face this issue, but we’ll be abel to read about this in the logs.

    Finally, you can open the logs and copy-paste the content in a reply in this topic.

    Best,

    Rene
    Participant
    • 15 Topics
    • 42 Posts
    @permakulturtraining
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5277 Posts
    @themodactyl

    Thanks Rene,

    Please allow us some time to investigate. 🙂

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5277 Posts
    @themodactyl

    Hi Rene,

    After some investigation, we noticed that there was no new reply in your topics. Can you please add some replies and check again? 🤔

    Best,

    Rene
    Participant
    • 15 Topics
    • 42 Posts
    @permakulturtraining

    Hey,

    you’re absolutely right. Sorry for the inconvenience!

    Best regards

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5277 Posts
    @themodactyl

    Don’t worry Rene, I’m glad all is working fine! 🙂

    Best,

Viewing 11 posts - 1 through 11 (of 11 total)

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