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Block Editing

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Jared Wright
    Participant
    • 1 Topics
    • 2 Posts
    @daddydubztv

    Hello,

    I have completed installation / setup using the armadon theme in a windows server // iis environment. Everything seems to be operational with the exception of one error when editing pages.

    Blocks produce the following error before editing:
    loading block the response is not a valid json response

    and the following error after editing:
    This block has encountered an error and cannot be previewed

    I have checked permalinks, and primary site link. I also tried several troubleshooting steps provided in the forum outside of those specific to apache environments.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Hi Jared,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    More on this in the following topic: Debugging in WordPress.

    Thank you.

    Jared Wright
    Participant
    • 1 Topics
    • 2 Posts
    @daddydubztv

    There was a memory allocation error. I increased the PHP memory alotment and the error resolved, however the issue editing blocks is persisting with no further errors in the wp debug log.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Hi Jared,

    Thank you for your feedback

    Could we take a quick look at this ? If it’s ok, could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Block Editing’ is closed to new replies.

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