- This topic has 6 replies, 3 voices, and was last updated 1 year, 10 months ago by
.
-
Posts
-
Hi there!
Just picked up the theme yesterday and I’ve been hard at work on it ever since. I’ve been trying to find out how everything works together which has been moderately challenging — in a good way.
However, I’m having an issue with one section of the homepage that looks different in the back-end (the way I want it) from the front-end and I can’t figure out what exactly is causing it.
I’ve included two screenshots below, but basically, the deal is… on the front-end the ‘Community Groups’ is showing kind of haphazardly. The area behind it isn’t curved/wavy like I have it on the back-end.
On the back-end, you’ll see that there is a wave behind ‘Community Groups’ and it seems like it’s in its own section. The waves are completely gone on the front-end view, however, and I don’t know why that is!
Any help on this would be greatly appreciated!
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help:
Kind regards,
Hi Darbii,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
This reply has been marked as private.
Also, maybe related:
The scheduled event, wp_privacy_delete_old_export_files, failed to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended.
I’ve been getting this during a Health Check, it’s the only “error,” and I don’t know if it’s related to any of the plugins that your theme installs (I only have CleanTalk and an Admin Bar remove installed on my own).
If you have any suggestions on the above, I’d love to hear them!
Please ignore that last question, I found out that’s relating to a separate GoDaddy issue.
This reply has been marked as private.
Hi Darbii,
Thank you for keeping us up to date. 🙂
I let this topic open in case you face this issue again. please be aware that the topic will automatically be closed within 20 days if I don’t have a feedback from you. However, feel free to open a new topic if this one is closed. 🙂
Be sure we’ll do our best to help you!
Have a nice day.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Blocks Look Different on Front-End from Back-End’ is closed to new replies.
