Blurry photos

This topic contains 5 replies, has 2 voices, and was last updated by  Jean-Pascal 10 months, 3 weeks ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #10519

    Richard
    Participant
    • 27 Posts
    @wodz82

    Hi

    I have paid someone to help me with customization work and we are stuck.

    For some reason we can’t increase the size of the posted photos within activity area without making the photo blurry.

    Could you help or point me in the right direction? Please see the screenshot attached.

    Thank you in advance

    #10524

    Jean-Pascal
    Moderator
    • 614 Posts
    @themopteryx
    Themosaurus Support

    Hi @wodz82,

    If this picture is uploaded using the rtMedia plugin, you can go to the settings of this plugin, there is an option that allows you to change uploaded images sizes.

    Regards,

    #10527

    Richard
    Participant
    • 27 Posts
    @wodz82

    Thank you for your reply. I’ve tried that but images are still blurry.

    #10528

    Jean-Pascal
    Moderator
    • 614 Posts
    @themopteryx
    Themosaurus Support

    Hi @wodz82,

    Since these are image styles, you have to regenerate them.
    Here is a good article on this topic : https://www.wpbeginner.com/plugins/regenerate-thumbnails-new-image-sizes-wordpress/

    Regards,

    #10531

    Richard
    Participant
    • 27 Posts
    @wodz82

    Thank you. I read the article – installed the plugin but the problem still persist.

    #10532

    Jean-Pascal
    Moderator
    • 614 Posts
    @themopteryx
    Themosaurus Support

    Hi @wodz82,

    Note that this issue is related with the setup of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.

    To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums:
    https://rtmedia.io/support/ or https://wordpress.org/support/plugin/buddypress-media/

    We remain available for all support requests related with the use of your theme.

    Regards,

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

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