Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Compatible Plugins › BP Better Messages › Bp messages chat header
- This topic has 6 replies, 2 voices, and was last updated 1 year, 1 month ago by Manathan.
The bp messages chat header is hiding when I am texting or scrolling down. Is not possible to keep the chat header sticky to know with who I am chatting?
Thank you!March 15, 2022 at 01:59 #39391
The issue is coming from the BP BETTER MESSAGES plugin when you get the add-on voice. Honestly, I am surprised because the quality of this plugin in my opinion is the best compatible plugin that this theme has.
I try the position: sticky!important and nothing happens.
Thank you!March 15, 2022 at 16:22 #39408
Can you confirm me you activated this feature in the BP Better Messages plugin? Please find the attached screenshot.
In that case, can we please take a quick look at this? Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.
Thank you.March 17, 2022 at 10:00 #39424
Thank you John for your feedback, we’re glad to read you’ve been able to solve this. 🙂
There is definitely an issue in our theme which will be fixed in the next update.
We’ll be back to you as soon as the update is available.
Thank you for your patience.
Best,March 18, 2022 at 09:08 #39443
We have just released a new update of Grimlock for BuddyPress. Updating this plugin to the latest version should fix this issue.
After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Kindest regards,April 19, 2022 at 12:54 #39962
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
The topic ‘Bp messages chat header’ is closed to new replies.