BP search profile not working

This topic contains 13 replies, has 2 voices, and was last updated by  Manathan 2 months, 3 weeks ago.

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #24717

    jumana babukhanwala
    Participant
    • 12 Posts
    @jumana

    Search directory on members page is showing all the members when there is no member found. When searched it’s conflicts with Pmpro members-only buddy press add-ons how to resolve this

    #24736

    Manathan
    Keymaster
    • 1450 Posts
    @themodactyl
    Themosaurus Support

    Hi @jumana,

    Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Thank you.

    #24739

    jumana babukhanwala
    Participant
    • 12 Posts
    @jumana

    Sure My website URL is yaduvanshaj.com
    And attached is a screenshot for no result found it display all data.

    #24741

    jumana babukhanwala
    Participant
    • 12 Posts
    @jumana
    This reply has been marked as private.
    #24742

    Manathan
    Keymaster
    • 1450 Posts
    @themodactyl
    Themosaurus Support

    Thank you for granting us access to your website.

    We will investigate further to find from where this issue is coming from.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    #24743

    jumana babukhanwala
    Participant
    • 12 Posts
    @jumana

    Hi any update on this?

    #24744

    Manathan
    Keymaster
    • 1450 Posts
    @themodactyl
    Themosaurus Support

    We’re sorry, we can’t reproduce this issue.

    Could you provide us with screenshots of your website please? Your screenshot was not joined to your answer. Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    #24749

    jumana babukhanwala
    Participant
    • 12 Posts
    @jumana

    Hi have shared the screenshots

    #24750

    jumana babukhanwala
    Participant
    • 12 Posts
    @jumana

    its on yaduvanshaj.com/members page after login with above credentials

    #24787

    Manathan
    Keymaster
    • 1450 Posts
    @themodactyl
    Themosaurus Support

    Hi @jumana,

    I’m sorry, screenshots are still not attached to your answer. Could you provide us with screenshots of your issue please?

    Best,

    #24803

    jumana babukhanwala
    Participant
    • 12 Posts
    @jumana

    hi Here is the screenshot

    #24812

    Manathan
    Keymaster
    • 1450 Posts
    @themodactyl
    Themosaurus Support

    Hi @jumana,

    Thank you for your feedback. 🙂

    My best guess is that your issue might probably caused by Paid Memberships Pro as we don’t encounter this issue with our demos.

    Could you deactivate temporarily this plugin please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

    Thank you.

    #25003

    jumana babukhanwala
    Participant
    • 12 Posts
    @jumana

    Yes when i deactivate Paid Memberships Pro buddypress addon all works fine but i need profile hide feature from addon

    #25016

    Manathan
    Keymaster
    • 1450 Posts
    @themodactyl
    Themosaurus Support

    Hi @jumana,

    Unfortunately, we have no clue. 🤷‍♂️

    Please note that this issue is related with the use of Paid Memberships Pro, not with the use of your theme. It’s best if you try to reach the plugin authors as they will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums:

    Support

    We remain available for all support requests related with the use of your theme.

    Best,

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

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