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Buddypress error

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • Amey
    Participant
    • 14 Topics
    • 40 Posts

    I’m seeing this buddypress error

    Your BuddyPress Docs attachments directory is publicly accessible. Doc attachments will not be properly protected from direct viewing, even if the parent Docs are non-public.

    It looks like you are running Apache. The most likely cause of your problem is that the AllowOverride directive has been disabled, either globally (httpd.conf) or in a VirtualHost definition. Contact your host for assistance.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Hi Amey,

    We’re very sorry for your inconvenience. Unfortunately, we have no clue. 🤷🏻‍♀️

    Please be aware that your issue is not related with our theme. It is very likely to be caused by a server misconfiguration. Unfortunately, the installation, setting or debugging of third party plugins and hosting server misconfigurations isn’t part of the support we will provide for our theme.

    To go further, we invite you to ask for more help from your server hosting support because we believe that they’ll be better informed and more suited to help you.

    We remain available for all support requests related with the use of your theme.

    Best,

    Amey
    Participant
    • 14 Topics
    • 40 Posts
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Hi Amey,

    We’ve received your request and we’ll get you an answer shortly. 🙂

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Thank you Amey for your patience. 🙂

    I’m afraid we can’t reproduce this issue on our demo.

    For better debugging purposes, please activate logging on your website, just turn WP_DEBUG to true, like following:
    define ('WP_DEBUG', TRUE);
    You will find this constant in your wp-config.php file.

    More on this in the following topic: https://codex.wordpress.org/Debugging_in_WordPress

    I suggest you to make a backup of your website. Then, please deactivate all plugins, activate a default WP theme (i.e. Twenty Seventeen) and then try to run the WP Importer with the following file:
    https://raw.githubusercontent.com/WPTRT/theme-unit-test/master/themeunittestdata.wordpress.xml

    This may confirm that the problem is related with your configuration and it will give you the necessary error logs to transfer to your server hosting support. Don’t hesitate to share this logs with us, we’ll take a look at them. 🙂

    Finally, please also check the WordPress prerequisites here: https://wordpress.org/about/requirements/.

    For better performance (and better security) we obviously recommend the version 7.2 for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.

    We hope this will help.

    We remain available for all support requests related with the use of your theme.

    Best,

    Amey
    Participant
    • 14 Topics
    • 40 Posts
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Hi Amey,

    Can you confirm you followed the steps in my previous answer, please?

    We’re waiting for your feedback.

    Cheers,

    Amey
    Participant
    • 14 Topics
    • 40 Posts
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Hi Amey,

    I’m afraid I don’t understand exactly how can I help you. 🤷🏻‍♀️

    This issue was related to the Buddypress Docs plugin. To know more about this plugin and how you can bypass it from Nginx, we suggest you to reach the plugin’s authors:
    http://github.com/boonebgorges/buddypress-docs

    We also suggest you to post this request on their support forums and explain your issue:
    https://wordpress.org/support/plugin/buddypress-docs/

    We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionality. BuddyPress Docs is not a plugin we created, we simply use it in our demos and integrate it so that the theme style is applied on these features. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide. When an issue concern a third party plugin, not with the use of your theme, it’s best if you reach the plugin authors.

    We remain available for all support requests related with the use of your theme.

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 9 posts - 1 through 9 (of 9 total)

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