Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Bug: New Lazy Load feature of Youzer is flickering – solution by the developer

Find Answers and Get Support Forums Cera – Intranet & Community Theme Compatible Plugins Youzer Bug: New Lazy Load feature of Youzer is flickering – solution by the developer

This topic is resolved
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Surrealer
    Participant
    • 16 Topics
    • 47 Posts

    Hi,
    there is a bug with one of your Plugins:
    grimlock-buddypress

    I’m in contact with the Youzer developer and he had a look, here our Mails and his solution:

    Hi *****,
    I got some troubles after activating the lazy load option in Youzer.
    What happens is the following:
    On every page load all pictures are flickering. They show a broken image symbol and the alt text, after a short time (less than a second) they are loaded.
    This doesn’t happen when lazy load is deactivated.
    (see screenshot 1)

    Hello ****,

    I checked your site the problem is coming from a css that is placed in the plugin grimlock-buddypress because it force opacity to1 which means visible.

    in the lazy load i make the visibility 0 until image is loading then i made it 1 ^^
    (see screenshot 2)

    I hope this helps to resolve it.

    Kind Regards
    Surrealer

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 614 Posts

    Hi @surrealer,

    Thank you (again!) for your great feedback :).

    There is definitely an issue in our plugin (Grimlock for BuddyPress) which will be fixed in the next update.

    Best,

    Surrealer
    Participant
    • 16 Topics
    • 47 Posts
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Hi @surrealer,

    Thank you for your feedback.

    We suggest you buy the extend support to 12 months on our Themeforest page. This way, we can easily manage your topic and investigate your issue. In addition, you will be informed of the resolution and update.

    Cheers,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Hi @surrealer, 🙂

    We have just released a new update of Grimlock for BuddyPress. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    Kindest regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Bug: New Lazy Load feature of Youzer is flickering – solution by the developer’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️