Bug on edit profile

This topic contains 7 replies, has 2 voices, and was last updated by  Olivier 1 year, 1 month ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #8756

    Bill Django
    Participant
    • 47 Posts
    @billdjango

    Hello,

    When I try to edit my profile page, the required fields are not required anymore.

    Can you have a look.

    This is important that the required fields at the registration stay required when a user edit his profile because now he can remove some fields if he wants because of this.

    #8799

    Olivier
    Moderator
    • 1843 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @billdjango,

    Were you experiencing this issue during your tests? Or has this issue appeared after your migration?

    My first guess is that it’s related with the settings that were persisted in your database and might be lost during the migration.

    Best,

    #8852

    Bill Django
    Participant
    • 47 Posts
    @billdjango
    This reply has been marked as private.
    #8867

    Olivier
    Moderator
    • 1843 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @billdjango

    If it’s a migration issue, I’m not sure that I’ll be able to help… Some data might have been lost during the process.

    Could make sure a third party plugin is not conflicting with your settings by deactivating all plugins not recommended by our theme please?

    Thank you.

    #8878

    Bill Django
    Participant
    • 47 Posts
    @billdjango

    I have desactivate all side plugins and the bug is always here.

    You said this can be a migration issue. I think WordPress is gonna make me crazy.

    #8898

    Olivier
    Moderator
    • 1843 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @billdjango,

    I’m really sorry for the trouble that you’re facing with your WordPress website… 😬

    Does this issue persist when the default WP theme is activated ?

    Thank you for your reply.

    #8902

    Bill Django
    Participant
    • 47 Posts
    @billdjango

    Yes, the issue persist.

    Any idea why there is this bug and if there is a way to correct it ?

    #8904

    Olivier
    Moderator
    • 1843 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @billdjango,

    Unfortunately, I have no clue. 🤷‍♂️

    As this issue is related with the BuddyPress, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums:
    https://buddypress.org/support/

    We remain available for all support requests related with the use of your theme.

    Best,

Viewing 8 posts - 1 through 8 (of 8 total)

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