Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Bug on edit profile

This topic is resolved
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • David BDJ
    Participant
    • 23 Topics
    • 47 Posts
    @billdjango

    Hello,

    When I try to edit my profile page, the required fields are not required anymore.

    Can you have a look.

    This is important that the required fields at the registration stay required when a user edit his profile because now he can remove some fields if he wants because of this.

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @billdjango,

    Were you experiencing this issue during your tests? Or has this issue appeared after your migration?

    My first guess is that it’s related with the settings that were persisted in your database and might be lost during the migration.

    Best,

    David BDJ
    Participant
    • 23 Topics
    • 47 Posts
    @billdjango
    This reply has been marked as private.
    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @billdjango

    If it’s a migration issue, I’m not sure that I’ll be able to help… Some data might have been lost during the process.

    Could make sure a third party plugin is not conflicting with your settings by deactivating all plugins not recommended by our theme please?

    Thank you.

    David BDJ
    Participant
    • 23 Topics
    • 47 Posts
    @billdjango

    I have desactivate all side plugins and the bug is always here.

    You said this can be a migration issue. I think WordPress is gonna make me crazy.

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @billdjango,

    I’m really sorry for the trouble that you’re facing with your WordPress website… ?

    Does this issue persist when the default WP theme is activated ?

    Thank you for your reply.

    David BDJ
    Participant
    • 23 Topics
    • 47 Posts
    @billdjango

    Yes, the issue persist.

    Any idea why there is this bug and if there is a way to correct it ?

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @billdjango,

    Unfortunately, I have no clue. ?‍♂️

    As this issue is related with the BuddyPress, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums:
    https://buddypress.org/support/

    We remain available for all support requests related with the use of your theme.

    Best,

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Bug on edit profile’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site