Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Bug with BP Message message list

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • David BDJ
    Participant
    • 23 Topics
    • 47 Posts
    @billdjango

    Hello,

    Here is a video to show you the problem : https://www.dropbox.com/s/pg19ont4f2u51ju/bug-bp-message.mp4?dl=0

    Thank you

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @billdjango,

    If not already done, could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings. Could also share the URL to this page please?
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Cheers,

    David BDJ
    Participant
    • 23 Topics
    • 47 Posts
    @billdjango

    The problem exist on your theme.

    Why do you need access on my website if you can test on your theme/website here : https://classic.gwangi-theme.com/

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @billdjango,

    Thank you for bringing this to our attention. We will investigate further to find from where this issue is coming from.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @billdjango,

    Thank you for your precious feedback. There is definitely an issue in our theme (probably due to one of the last updates of this plugin)) which will be fixed in the next update.

    In the meantime, simply add the following code snippet to your website:

    .bp-messages-wrap .scroll-wrapper > .scroll-content {
        max-height: inherit !important;
        height: auto !important;
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Regards,

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @billdjango,

    We recently release a new version of Gwangi. Updating your theme and all the required plugins to the latest version should fix this issue.

    Regards

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Bug with BP Message message list’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site