Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Theme Customizer › Cannot edit Before Content widget
- This topic has 2 replies, 2 voices, and was last updated 10 months, 3 weeks ago by Manathan.
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AuthorPosts
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swampboyParticipant@swampboy
- 1 Topics
- 2 Posts
The customize ui shows no item but there is indeed one there. When you first click the edit pencil, it pops but quickly disappears. if you add a new one, it will just stack on top of itself in the edit nav but on the page it shows the multiple ones (see screenshots). This occurs on any page I attempt to edit widget. I would like to simply disable it altogether but cannot find anything on it in docs.
February 27, 2024 at 16:54 #47076swampboyParticipant@swampboy- 1 Topics
- 2 Posts
So quick follow up. I was able to ascertain the area where the three vertical dots (more options) button was to be and was able to get my mouse click on it before it disappeared. It revealed teh options and i was able to delete. So i’m good for now.
February 27, 2024 at 17:02 #47077@themodactyl- 0 Topics
- 6679 Posts
Hi Swampboy,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
It’s strange the widget is behaving like that? Did you install third party plugins on your websites ? In that case, Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting, please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Thank you.
February 28, 2024 at 15:29 #47079 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Cannot edit Before Content widget’ is closed to new replies.