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Hi,
All the searches we do don’t return any results, sometimes the loaded page goes back to the home page and when it displays the result page, it always says “Sorry, no members were found”.I have disabled the Paid Memberships Pro pluggin but nothing works,
I have installed User Switching pluggin but still nothing.
What is the difference between subscribers and members?
Because when I change the status members to subscribers they appear but when their status is member nothing appears only me.
Hi @coriaas,
“Subscriber” is the default role attributed to users when they register on your WordPress website. Could please share a screenshot to show us where in your WP admin you’re able to change the user roles from “Subscriber” to “Members”?
Anyway, my best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? Please also keep PMPro and its add-ons deactivated. And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
Thank you.
This reply has been marked as private.
When I deactivate all plugins It has seriously affected my site
to the point where I can no longer find the frontend…
https://prnt.sc/tuks3e
I proceeded to a complete reinstallation of the site but the problem of the search still persists.
https://prnt.sc/tutep4
https://prnt.sc/tutf22
https://prnt.sc/tutffh
Hi @coriaas,
After taking a look on your website, we found that the members directory was blocked for non members in the Paid Membership Pro for BuddyPress settings. What’s more only active members will appear in your directory. To manually make them active, you can user the User Switching plugin to login with each of the members to make them active. But when you do that, make sure you don’t have any “Maintenance” page active, like the landing page that you have on your website at the moment, otherwise it will not work.
Hope this helps!
Regards,
Thank you Jason for yor support.
I’ll take your advice and get back to you if I notice anything else.King Regards!
Hi @coriaas,
I’m glad to read that @themopteryx has been able to help you!
If you’re happy with our theme, feel free to review our theme on our Themeforest page:
https://themeforest.net/item/gwangi-dating-community-theme/21115855It very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !
And by doing this, you will be making a great contribution to our community! #SharingIsCaring ??
Thank you!
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