Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Website Setup › Emails › Can’t get registrations
- This topic has 8 replies, 2 voices, and was last updated 3 years, 7 months ago by Manathan.
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AuthorPosts
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@themodactyl
- 0 Topics
- 6604 Posts
Hi Amey, 🙂
Thank you for bringing this issue to our attention. Maybe these topics will help you to solve your issue as they seem to answer the same concern:
- https://buddypress.org/support/topic/users-cant-register-huge-emergency/page/2/
- https://premium.wpmudev.org/forums/topic/cant-register-a-user-with-buddypress-and-membership-2-pro/
Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.
We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionality. Our theme makes no changes to this BuddyPress feature.
To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums:
https://buddypress.org/support/We remain available for all support requests related with the use of your theme.
Regards,
February 26, 2021 at 19:34 #29323@themodactyl- 0 Topics
- 6604 Posts
Hi Amey, 🙂
Thank you for bring this new issue to our attention. We’re glad to answer any question related with the setup of our theme.
However, it is very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic.
Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.So, could you move your other question into a different topic, please? One question = one topic.
By doing this, you will be making a great contribution to this forum, and we thank you very much for that! 🙂Thank you.
February 28, 2021 at 17:34 #29361@themodactyl- 0 Topics
- 6604 Posts
Hi Amey,
It seems very strange. Can you tell us if you’re facing this issue when clicking on “Get Support” button on navigation, please?
Concerning the fact that you can’t reply to some topic, note that when an issue is solved, we close this topic. Is it possible you wanted to reply to a closed topic?
Best,
March 11, 2021 at 08:17 #29669 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Can’t get registrations’ is closed to new replies.