29/05/2019 at 11:54 #6690
First of all, there are multiple problems happening.
When I go to this page (as instructed by you): https://www.mirhba.com/wp-admin/users.php?page=bp-profile-setup and click on “Generate default fields”, the request doesn’t work, your server returns 400 bad request, as you can see in my screenshot: http://prntscr.com/nu4e71
This was tested under two different servers and it’s the same.
Plus, if I import the content normally, the pages come out as blank. They have no content besides the title itself. It’s just the posts that are fully imported, “Find a love partner” or “About us” or any other pages aren’t imported at all, just a blank page with the page title.
Feel free to import the theme demo yourself:29/05/2019 at 13:13 #6698
First, please make sure that you share login credentials privately when using our forums. This post is public and it might be unsafe for you to share this username and password publicly.
So, I’ve edited your reply to remove this from the public section of this page.
Cheers,29/05/2019 at 13:13 #6699This reply has been marked as private.29/05/2019 at 13:17 #6700
We recently release a new version of Gwangi (1.3.3). Updating your theme and all the required plugins to the latest version should fix the issue with the field generation button.
To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.
Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.
When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your Gwangi theme from there by clicking the “Update available” button.
Best,29/05/2019 at 13:22 #6701
Also, your pages seems empty because you haven’t imported any widgets. Please make sure to complete every step of the setup guide, including the following:
Importing demo widgets
Cheers,31/05/2019 at 12:29 #6736
Hi. The theme was updated and I have also imported widgets however the result is nothing like your demo.
This is too much trouble for getting some simple functionality. Other themes have a one-click installation which sets everything up, you have tons of files and stuff to do and in the end it doesn’t even work.
Can you please login with the credentials above and import the Youth demo as it is on your demo? Thank you.03/06/2019 at 12:33 #6741
Unfortunately, theme installations or customizations are paid services that are not part of the support we can provide for this item.
As stated by ThemeForest support policy, all the items you buy are quality checked by Envato. Any future update made available by the author is included with every purchase.
Item support includes:
- Availability of the author to answer questions
- Answering technical questions about item’s features
- Get assistance with reported bugs and issues
- Help with included 3rd party assets
Item support does not include:
- Customization services
- Installation services
For more, please read the ThemeForest item support policy:
Finally, please be informed that we don’t provide any installation or customization work. We recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.
Best,03/06/2019 at 12:35 #6742
Also, please note that each time you start again with a fresh install, you must follow the steps described in the setup guide: https://doc.themosaurus.com/gwangi-setup-guide/
This guide is also available in your admin panel. Please navigate to “Appearance > About Gwangi > Setup Guide” to open it.
If you want to correctly import contents and widgets related the different plugins, you have to make sure they are activated and configured (like BuddyPress).
Once you followed the steps described in the guide, you will have the same setup as the basic demo (https://basic.gwangi-theme.com/), which does not include all the pages that you can see in the other demos. However, we created a series of articles to help you recreate all the pages like our demos:
Creating the Member Directory Sidebar (Sidebar Right/Left Search Form)
Adding Diagonal Backgrounds to Homepage Widgets
Just follow the documentation posts or support topics from our website.
If you have any further request for help, please don’t hesitate to create more topics on our forums. The more precise is your question, the easier it is for us to help you.
You can rest assured that we will handle your request as soon as possible.
Best,03/06/2019 at 12:35 #674303/06/2019 at 12:36 #6754
Can you please stop sending automated replies? I’m a theme author myself and have followed exactly your process yet the result is totally different than your demo.03/06/2019 at 14:02 #6755
Great news then! So a fellow author, I’m sure that you’re aware of the fact that installation isn’t part of the support that we can provide.
As mentioned before, each time you start again with a fresh install, you must follow the steps described in the setup guide. Once you followed the steps described in the guide, you will have the same setup as the BASIC DEMO (https://basic.gwangi-theme.com/), which DOES NOT include all the pages that you can see in the other demos.
However, we created a series of articles and video tutorials to help you recreate all the pages. Just follow the documentation posts or support topics from our website.
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