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Can’t import members and group data.

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • genie park
    Participant
    • 3 Topics
    • 5 Posts

    Hi.

    1. I imported demo data through the theme install process which in WP admin > Appearance > theme setup. (image #1)

    But I can’t see members and group data as your demo.

    finally, I made 3 ID for a test but I can’t see any in my members page,
    http://anemo.co.kr/members/

    * login info.
    ID: test
    PW: test

    2. I can’t search for members too.

    Search members

    3. The member profile page is totally different. (image @2)

    I’d like to see this
    https://youzer.cera-theme.com/members/dana/

    But I can see only this
    http://anemo.co.kr/members/genie/

    Olivier
    Moderator
    Themosaurus Support
    • 0 Topics
    • 1844 Posts

    Hi @genie0320,

    The reason why you can’t see the users that you created manually is because BuddyPress will only show members considered as “active members” on the site. Even if you manually activated the users, you need to log in with each user account at least once so that BuddyPress considers them as active members.

    To make it easier for you, you can install the “User switching” plugin (https://wordpress.org/plugins/user-switching/). This plugin will allow you to browse your members list, then click on “Switch to” on the user of your choice. After switching, a link will appear at the bottom of your site to switch back to your admin user. You can then repeat the process for all your users and they should appear in your members page.

    Furthermore, if you have Paid Membership Pro plugin activated, this issue could also come from its misconfiguration (and its BuddyPress add-on’s). Please make sure to deactivate Paid Membership Pro (and its BuddyPress add-on) to test if this is related to the configuration of these plugins.

    If this is the case, we recommend that you follow this post explaining how Paid Membership Pro and its BuddyPress add-on work:

    BuddyPress Integration

    Regards,

Viewing 2 posts - 1 through 2 (of 2 total)

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