Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Installation & Updates › Demo Content Installation › Can’t install Demo!
- This topic has 5 replies, 2 voices, and was last updated 6 years, 7 months ago by
Themosaurus.
-
AuthorPosts
-
thomas vierstraeteParticipant@vierthom
- 4 Topics
- 9 Posts
Dear,
I can’t install the demo with the xml file; i have tried to split the file, but even then… nothing seems like the demo. Not even the homepage. I need help…July 21, 2018 at 20:03 #1334@themosaurus- 1 Topics
- 1675 Posts
Hi Thomas,
Can you please add some screenshots or maybe the URL to website so we can see exactly from where your issue has come?
Did you correctly imported the demo file? Or did it go wrong during the import?
Did your website triggered any error ?Thank you for your reply.
Cheers
July 23, 2018 at 07:46 #1340thomas vierstraeteParticipant@vierthom- 4 Topics
- 9 Posts
This reply has been marked as private.July 23, 2018 at 08:01 #1342@themosaurus- 1 Topics
- 1675 Posts
Hi Thomas,
Unfortunately, theme installations or customizations are paid services that are not part of the support we can provide for Gwangi.
As stated by ThemeForest support policy, all the items you buy are quality checked by Envato. Any future update made available by the author is included with every purchase.
Item support includes:
- Availability of the author to answer questions
- Answering technical questions about item’s features
- Get assistance with reported bugs and issues
- Help with included 3rd party assets
Item support does not include:
- Customization services
- Installation services
For more, please read the ThemeForest item support policy:
https://themeforest.net/page/item_support_policy
Finally, we don’t provide any installation or customization work. We recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.
Best regards
July 23, 2018 at 08:57 #1348thomas vierstraeteParticipant@vierthom- 4 Topics
- 9 Posts
This reply has been marked as private.July 23, 2018 at 09:07 #1350@themosaurus- 1 Topics
- 1675 Posts
You’re welcome. ?
Best regards
July 23, 2018 at 09:19 #1353 -
AuthorPosts
The topic ‘Can’t install Demo!’ is closed to new replies.