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Can’t save page when editing with Elementor

Find Answers and Get Support Forums Cera – Intranet & Community Theme Theme Customizer Can’t save page when editing with Elementor

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Dan
    Participant
    • 3 Topics
    • 10 Posts

    I’m getting a server error 403 forbidden when I try to save with Elementor.

    I’ve googled this and it appears to be a problem with Wordfence, but I don’t have Wordfence installed.

    Also, I can’t contact Elementor about this issue as you just provide the free version of elementor with Cera.

    What should I do?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2222 Posts

    Hi Dan, 🙂

    My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

    Please note that Elementor is compatible with our theme, but we do not support this plugin. You are free to use the free version of Elementor as well as the pro version.

    Thank you.

Viewing 2 posts - 1 through 2 (of 2 total)

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