In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Can’t setup the calendar like the demo

This topic is resolved
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • Cédrick
    Participant
    • 1 Topics
    • 1 Posts

    Hi,

    I followed the instructions here https://doc.themosaurus.com/setup-the-events-calendar-with-your-theme/ but the calendar just doesn’t show up. What am I doing wrong?

    Jean-Pascal
    Moderator
    Themosaurus Support
    • 0 Topics
    • 614 Posts

    Hi @mincavi,

    The Events Calendar 5.0+ came with a lot of new features and a brand new (optional) design that is not compatible at all with our themes (yet).
    The plugin authors made a huge redesign of all their templates and a massive refactoring of their code base, which will certainly take all theme authors a long time to integrate it into every products.

    In the meantime, we simply advise you not to activate this option by unchecking the “Use updated calendar designs” box in the plugin settings (Events Settings > display tabs).
    It should momentarily solve your issue. The support for those templates is currently under development. Keeping your theme up-to-date will eventually solve this issue.

    Cheers,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1746 Posts

    Hi @mincavi,

    We have just released a new update of Grimlock for The Events Calendar. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    Kindest regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Can’t setup the calendar like the demo’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️