Can’t update Youzer plugin

This topic contains 1 reply, has 2 voices, and was last updated by  Olivier 5 months ago.

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  • Author
    Posts
  • #11918

    genie park
    Participant
    • 2 Posts
    @genie0320

    Hi.

    In my admin page, I can’t update Youzer plugin.
    I installed Envato market plugin ad your FAQ.
    However, technically I did NOT buy Youzer theme myself, it’s just installed during your theme setup process.

    So, I tried a manual update.
    Downloaded the free version of Youzer plugin and uploaded to the plugin folder in my server, and then at WP admin, I installed this plugin.
    But I still can see like the image I attached.

    What can I do furder?

    #11936

    Olivier
    Moderator
    • 1801 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @genie0320,

    Unfortunately, we have no clue. 🤷‍♂️

    As this issue is related with Youzer, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums:
    https://codecanyon.net/item/youzer-new-wordpress-user-profiles-era/19716647/support

    We remain available for all support requests related with the use of your theme.

    Best,

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