Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Can’t upload images anymore

This topic is resolved
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez

    Hi

    Don’t know what happened but suddenly I can’t upload images anymore on the Buddypress Activity stream. Very strange.
    I deactivated my Smush Pro plugin but that didn’t help. It must be a Buddypress or rtMedia setting or problem?

    Do you have an idea on what the issue could be?

    Thx

    René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez

    Wait, it’s working again. I have a strange permalink issue on my site. For some reason, out of nowhere, 50% of the pages are directed to a 404 page. Then when I save the permalink settings again, everything works fine again. Any idea as to what could cause the issue?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi René,

    This kind of issues can be caused due to some updates (WP or plugins), especially when a plugin manages some urls.

    You did the right thing by regenerating the permalinks. 🙂

    Best,

    René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez

    Right, but how do I locate the plugin that is causing the issue?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi René,

    First of all, the most common way is to deactivate all plugins one by one and check if the problem persists.

    Secondly, it’s important to make sure that you have the latest theme version and that all plugins are up-to-date.

    Finally, you have to clear all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    We can tell you that these steps correct generally 2 out of 3 issues. 😉

    Cheers,

    René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez

    Hmm, well I recently updated to your new theme version. Maybe this will fix the issue. Fingers crossed.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Don’t hesitate to come back to us if this issue still persists. 🙂

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Can’t upload images anymore’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site