Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Captcha cropped in Login

This topic is resolved
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • Biblebase Community
    Participant
    • 8 Topics
    • 26 Posts
    @talenodigital

    Hello!

    Captcha is cropped in Login page.

    See attached image.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Taleno,

    Thank you for reaching out.

    Can you please tell us which plugin you’re using to display the captcha?

    Best,

    Biblebase Community
    Participant
    • 8 Topics
    • 26 Posts
    @talenodigital

    Hi Manathan,

    It’s already there actually after the setup. I didn’t install any plugin to have it.

    I also checked the installed plugins and there’s nothing about captcha.

    Please help.

    Regards,
    Joey

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 429 Posts
    @themoceratops

    Hi @talenodigital,

    I believe none of our Gorgo demos include a captcha plugin.

    If you see nothing about captcha in your installed plugins, it is possible that your hosting provider has pre-installed a “must-use” plugin or something similar. In that case, I’m afraid you will have to contact your hosting provider to see it they can disable it.

    Best regards,

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 429 Posts
    @themoceratops

    I’ve noticed in this other topic that the captcha disappeared : https://support.themosaurus.com/forums/topic/add-recaptcha-on-login-form/

    Does this mean you were able to successfully remove the cropped captcha? If so, can we close this topic?

    Best regards,

    Biblebase Community
    Participant
    • 8 Topics
    • 26 Posts
    @talenodigital

    Yep I’ve already sorted this one. You can now close this case.

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 429 Posts
    @themoceratops

    Nice, glad to know you were able to solve this issue 🙂

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Captcha cropped in Login’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site