Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Theme Customizer › Appearance › Change the background image on the member profile page
- This topic has 7 replies, 2 voices, and was last updated 2 years, 9 months ago by Manathan.
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AuthorPosts
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3Bs StudioParticipant@3bsstudio
- 11 Topics
- 30 Posts
I want to change the background image on the member profile page. Not the member profile image/icon, the actual background.
I have opted not to allow members to change their own cover background and want a site wide image uploaded by me.
For instance on this site you have the dinosaur background.
I found this post:
but again, the option isn’t there any more to change it.
July 2, 2021 at 12:10 #33218@themodactyl- 0 Topics
- 6297 Posts
Hi @3bsstudio,
Can you confirm you don’t have this option in Customize > BuddyPress > Profile?
In case you can’t find this option, my best guess is that your issue might probably caused by some conflicting version of plugin as we don’t encounter this issue with our demos.
Could you make sure that you have the latest theme version and that all recommended plugins are up-to-date? Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
We’re waiting for your feedback.
Thank you.
July 2, 2021 at 12:36 #332223Bs StudioParticipant@3bsstudio- 11 Topics
- 30 Posts
Yes, I do have Customize > BuddyPress > Profile but that only lets you change the profile member avatar – not the background cover image. See attached.
July 2, 2021 at 15:39 #33225@themodactyl- 0 Topics
- 6297 Posts
Hi @3bsstudio,
Thank you for your feedback.
It’s best if we take a quick look at this…
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
July 5, 2021 at 09:44 #332433Bs StudioParticipant@3bsstudio- 11 Topics
- 30 Posts
This reply has been marked as private.July 5, 2021 at 10:53 #33256@themodactyl- 0 Topics
- 6297 Posts
Hi @3bsstudio,
Thank you for granting us access to your WP Admin.
It seems you uncheck this feature in Dashboard > Settings > BuddyPress > Options. Please find the attached screenshot.
Checking the Cover Image Uploads feature should solve your issue. 🙂
Best,
July 5, 2021 at 13:15 #332643Bs StudioParticipant@3bsstudio- 11 Topics
- 30 Posts
I knew I had unchecked that option – as I stated in my original question.
After turning it back on It solves the issue of being able to add a default image but now allows members to upload and edit their own image – which as I stated to start with ‘I have opted not to allow members to change their own cover background and want a site wide image uploaded by me.’
Looks like I can’t have one without the other then?
July 5, 2021 at 16:51 #33295@themodactyl- 0 Topics
- 6297 Posts
Hi @3bsstudio, 🙂
Indeed. Sorry, I misunderstood.
This is standard behavior with BuddyPress, I’m afraid.
As this is not breaking the page, changing this is considered customization work. Unfortunately, this is a service that we do not provide.
We only share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.
If you want to go further with the customization of your website, we advise that you hire a freelancer to do it for you.
If you’re on a tight budget, we recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.
Thank you for your understanding.
July 6, 2021 at 09:52 #33301 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Change the background image on the member profile page’ is closed to new replies.