Once you have updated your identity information, I suggest you publish these changes and refresh your page.
However, you may not see the changes because your browser’s cache shows you an older version of the page (browsers do that to load pages faster). You will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: https://www.lifewire.com/how-to-clear-cache-2617980
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.
Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards, The Themosaurus team.
Viewing 6 posts - 1 through 6 (of 6 total)
The topic ‘Change the site information on browser tabs’ is closed to new replies.
Troubleshooting Demo Imports
You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.