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Change the site information on browser tabs

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Dennis Jover
    Participant
    • 6 Topics
    • 10 Posts
    @dennisjover

    Hi there,

    Where can I change the site information displayed on web browser tabs (Please see screen shot attached)?

    I already updated the site identity information in Appearance > Customize > Site Identity but still the information on the browser tabs doesn’t change.

    Thanks,
    Dennis

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @dennisjover,

    Once you have updated your identity information, I suggest you publish these changes and refresh your page.

    However, you may not see the changes because your browser’s cache shows you an older version of the page (browsers do that to load pages faster). You will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    Kindest regards,

    • 5 Topics
    • 7 Posts
    @xthreeh

    @Manathan hello, the same thing happens to me, I have configured the information of my site, but this is still unchanged, could you please check, thank you very much.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @xthreeh,

    Thank you for buying our theme. We hope it will meet all your expectations. 🙂

    Could you provide us screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Thank you.

    • 5 Topics
    • 7 Posts
    @xthreeh

    Thanks for the help, only the home page does not change the name or the description from what I have noticed.
    thanks u @Manathan

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @xthreeh,

    Thank you for your feedback!

    It’s best if we take a quick look at this…

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Change the site information on browser tabs’ is closed to new replies.

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