Hi Debra,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
My best guess is that your issue might probably be caused by a caching plugin. Could you deactivate all caching plugins that might be installed on your website please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
We’re waiting for your feedback.
Thank you.