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Changes not updating on Members Profile

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  • Author
    Posts
  • Debra
    Participant
    • 1 Topics
    • 1 Posts
    @debrab

    Group Covers and Members Profile content is not updating changes. Please could you help me solve the issue?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4836 Posts
    @themodactyl

    Hi Debra,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    My best guess is that your issue might probably be caused by a caching plugin. Could you deactivate all caching plugins that might be installed on your website please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    We’re waiting for your feedback.

    Thank you.

Viewing 2 posts - 1 through 2 (of 2 total)

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