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child theme installation question

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Viewing 24 posts - 1 through 24 (of 24 total)
  • Author
    Posts
  • DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    I do not know if I have installed the child theme and I am afraid to update and lose the translations of the add-ons and the theme Can you tell me if I have the child theme installed and help me please? http://prntscr.com/naqtem

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @chilepower,

    Yes, you have the Gwangi Sensual child theme installed on your website.

    Best,

    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    I just updated and when entering my website I see an error

    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    hello I can not wait until Monday for the support I have annoying users and waiting

    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    I’m very upset with you. I have to wait 4 days to receive assistance, my page sends me an error after the update, I asked for technical assistance on Friday, my users are waiting and they are upset with me, this is an emergency they should attend and resolve

    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    I had to solve the problem myself but I keep getting this update message http://prntscr.com/nboh33 ,I was anxious about the update, but I have just updated and I am very disappointed because I do not see many changes and I do not see some important features that I promised to change and add.

    – profile credentials in the widget
    – Registration and login button separated and more visible

    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    I have also reviewed the folder of wordpress errors and I get this error.

    [12-Apr-2019 16:20:43 UTC] PHP Warning: require(/home/elchater/public_html/wp-content/themes/gwangi/inc/bp-xprofile-location/bp-xprofile-location-template-functions.php): failed to open stream: No such file or directory in /home/elchater/public_html/wp-content/themes/gwangi/functions.php on line 845

    [12-Apr-2019 16:20:43 UTC] PHP Fatal error: require(): Failed opening required ‘/home/elchater/public_html/wp-content/themes/gwangi/inc/bp-xprofile-location/bp-xprofile-location-template-functions.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/elchater/public_html/wp-content/themes/gwangi/functions.php on line 845

    I have solved the problem by removing the plugin bp xprofile location I think it is not compatible with the theme

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @chilepower,

    Thank you for reporting this error back to us. This is caused by our theme and it will be fixed ASAP in order to let you use BP xProfile Location the soonest possible.

    We’re sorry for your trouble.

    Best,

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Also, when you say that features are missing from the update, could you please point me to the topics in which these features have been discussed? So I can review in for version the features have been announced.

    Thank you.

    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    – You can check my website and confirm if I have updated the theme child and the main theme correctly please this message keeps coming up http://prntscr.com/nboh33

    – you mentioned that they would add new functions and features but I do not see any changes

    the credentials of age, city, gender would be added to the grimlock widget but only the profile picture appears

    Registration and login button separated and more visible

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    @chilepower,

    Starting from Gwangi v 1.2, you can choose which xProfile fields to display on your member cards.
    Hi There,

    You can easily change this theme option in the Customizer. Just go to your dashboard and navigate to “Appearance > Customize > BuddyPress”. Then, open the “Members” tab and select the fields to display.

    Unfortunately, I’m sure if the changes with the Registration and Sign In buttons have scheduled and included in the last release. Could please point me to the topic in which this feature has been discussed?

    Thank you.

    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    they had to explain it thank you very much but the credentials do not appear in users online and in recently active users

    – and You can check my website and confirm if I have updated the theme child and the main theme correctly please this message keeps coming up http://prntscr.com/nboh33

    button to login or register more visible

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @chilepower,

    Your feature request regarding the Sign In and Registration button has been commented but hasn’t been granted the status “Accepted” yet. It will be moved into our development queue if multiple other Gwangi buyers request the same feature.

    If you wish to discuss this topic more, please do in the following topic:

    button to login or register more visible

    Best,

    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    can you answer my questions please

    – You can check my website and confirm if I have updated the theme child and the main theme correctly please this message keeps coming up http://prntscr.com/nboh33

    the credentials do not appear in users online and in recently active users

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    @chilepower,

    Can you be more specific? What do you mean by credentials? Which info are we supposed to see on these member cards.

    Thank you.

    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    for Online Users widget and recently active users.these credentials

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @chilepower,

    Are you referring to the native BuddyPress widgets? In that case, these widgets don’t include these info, as you can see on our demos (see attached).

    You can display some of these info using the Grimlock for Author Avatars widget.

    Best,

    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    they are from the grimlock plugin not from buddypress I mean the home widget, not the side

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    @chilepower,

    Could you please create a new website user for us? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Cheers,

    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower
    This reply has been marked as private.
    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    thank you and finally You can check my website and confirm if I have updated the theme child and the main theme correctly please this message keeps coming up http://prntscr.com/nboh33

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    @chilepower,

    1) You running the latest version for both the child theme and Gwangi (see attachment). The warning message will disappear if you simply click the closing button (x) on the right side.
    2) As mentioned in a previous reply, the widgets displayed are native BuddyPress widgets (see attachments) in which these infos are not shown (see our demos).

    Best,

    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    I understand thank you very much for your help and support, I am clear everything

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    You’re welcome. ?

    Best regards,

Viewing 24 posts - 1 through 24 (of 24 total)

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