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comments after publication of note

This topic is resolved
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • gil
    Participant
    • 32 Topics
    • 126 Posts
    @gill49

    Hi !
    There is something strange about the “site activities” page.
    (see screenshot for you to understand).

    Someone posted a photo in note(1). This same person added his own comment (2) then another comment to his 1st comment (3).

    We can see that the photo and its 2 comments appear included in a single block, but we also see that the 2 comments appear detached above.

    It’s very destabilizing and it greatly complicates the proper understanding of the course of the conversation. Members are lost! (this is the feedback I get from members who find the site quite complicated).
    How to fix this display issue to make it coherent/logical?

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 212 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    gil
    Participant
    • 32 Topics
    • 126 Posts
    @gill49

    This problem is identical on the “my activity” page of the member who posted the image and the comments.
    :/

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5374 Posts
    @themodactyl

    Hi Gil, 🙂

    We’ve recently addressed a very similar issue in another topic. To find out how you can resolve it, please click on the following link:

    How to edit posts in activity stream

    If you have further questions or requests, feel free to create other forum topics.

    We remain available for all matters related with our theme!

    Cheers,

    gil
    Participant
    • 32 Topics
    • 126 Posts
    @gill49

    Hi Manhattan,
    No, it does not answer the problem the link you give, nor the plugins.

    The problem I’m talking about is a double display of comments
    published: display once in the comment post and once isolated above.

    I tested youzify and then the problem does not appear.
    It would be a solution for me to use this plguin, but it doesn’t fit, it has too many colors.

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 416 Posts
    @themoceratops

    Hi Gil,

    I have found this free plugin which should help with your issue : https://wbcomdesigns.com/downloads/buddypress-activity-bump/

    According to its description, it will bump an activity up the list when there is a new comment, instead of showing the new comment as an individual activity.

    Hope this helps !

    Best regards,

    Gill
    Participant
    • 4 Topics
    • 26 Posts
    @gill37

    Hi Jason,
    Unfortunately no, it didn’t solve anything. The plugin could not be found on the extensions table in WP.
    My problem with double posting of comments is not solved.

    On the buddypress forum I mentioned this problem some time ago but still without answers to date.
    This is a concern because it greatly complicates the understanding of the progress of the notes on the site and the theme that you propose seems very complicated to my users, according to the feedback they give me.

    Gill
    Participant
    • 4 Topics
    • 26 Posts
    @gill37

    Here is below a screenshot of the problem encountered.

    Gill
    Participant
    • 4 Topics
    • 26 Posts
    @gill37

    I specify that this problem also appears in your online demo

    Gill
    Participant
    • 4 Topics
    • 26 Posts
    @gill37

    But this problem does not appear with your other themes (Classic, gwangi Youzify, Learn, Nightlife, Spiritual).

    Appears with Gwangi Technologies. For information.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5374 Posts
    @themodactyl

    Hi Gill,

    We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionalities. This issue has nothing to do with our theme as activity stream is managed by BuddyPress plugin. Our theme only apply CSS on this page to make it looks good.

    Note that all the demo you mentioned are made with Gwangi, the same theme. Only the style changes between these demos.

    Note that to install the plugin my colleague Themoceratops recommand you, you need to “buy” it on this website: BuddyPress Activity Bump.
    This plugin is free, you just need to follow the process through the checkout.

    Best,

    Gill
    Participant
    • 4 Topics
    • 26 Posts
    @gill37

    Hi Manathan,
    OK, that’s an explanation. But how to explain that the anomaly of which I speak is not visible on the whole of your demos but only some?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5374 Posts
    @themodactyl

    Hi Gill,

    I don’t exactly know why. When we created the demo, we created fake content to make it more reel. On some demo, we imported the content created on others. Perhaps when exporting content from a demo, these activity posts are not imported. 🤷🏻‍♀️

    As I told you, this “issue” is related to the way that BuddyPress manages the Activity Stream. I’m sure that, whatever the demo you choose to use, you’ll face this.

    Sincerely,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 13 posts - 1 through 13 (of 13 total)

The topic ‘comments after publication of note’ is closed to new replies.

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