Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Compatible with WordPress 6.0?

This topic is resolved
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • Alongar
    Participant
    • 33 Topics
    • 94 Posts
    @alongar

    Hello,

    Is the theme compatible with WordPress 6.0? Also, Knowledge Base for Documents and FAQs plugin had a big update. Is the theme also compatible with their new update (9.10.0)?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Alongar,

    Our theme is compatible with WordPress 6.0. 🙂

    Concerning the Knowledge Base for Documents and FAQs plugin, all should work fine. In case you’re facing a style issue, please don’t hesitate to report it to us.

    Best,

    Alongar
    Participant
    • 33 Topics
    • 94 Posts
    @alongar

    Hello,

    There is a styling issue with Knowledge Base for Documents and FAQs plugin after updating. I attached a screenshot of the KB main page. Everything is vertical now…

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Alongar,

    Thank you very much for reporting us.

    We’ve recently addressed this very issue in another topic. It seems it is related to the last version of KB plugin. To find out how you can resolve it, please click on the following link:

    Three Col layout not working

    Be sure it will be solved in the next version of Grimlock for KB. We’ll be back to you as soon as the next update will be released.

    We remain available for all matters related with our theme!

    Cheers,

    Alongar
    Participant
    • 33 Topics
    • 94 Posts
    @alongar

    Hello,

    I added the code snippet you recommended to fix the issue until you do an update. However, there is another styling issue where the search box row length is wider than the 3 columns below it. I attached a screen shot (kb3.jpg) with a red arrow pointing to the issue which displays that it’s wider. I fixed this issue by adding this to additional CSS:

    #epkb-main-page-container.epkb-basic-template .epkb-full .epkb-doc-search-container {
        width: 97.5%;
    }

    Another screen shot (kb4.jpg) is attached showing how the code snippet fixed the issue. Can you confirm that this will also be fixed in the next update?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Well done Alongar!

    We added this to our to do list for the next update. 🙂

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Alongar,

    We have just released a new update of Grimlock for Knowledge Base. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Kindest regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Compatible with WordPress 6.0?’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site