Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Couple of Issues and a Request

This topic is resolved
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • TalkingPixels
    Participant
    • 3 Topics
    • 3 Posts
    @talkingpixels

    Good evening everyone,

    Love the theme so far and most likely will use it to expand our brand and business. However, there are a few issues I’m encountering. When editing the widgets section, I’m trying to scroll and look at the widgets but the VERY LARGE video plays in every area and it takes several clicks to see the text. When scrolling the videos come back and I have to repeat the steps but even while entering text it can disappear and pop up. I can show you what I mean via a video if you would like.

    Next question is do you guys do any custom work and, if so, is it possible to chat about it? There’s a few small things I would like done and maybe could do it myself if I get pointed in the right direction.

    My forums are also showing a 404 page and all links are correct so not sure why that is happening. I uploaded the theme on a test site as well and they work and looking at both sites I see no differences in menus or links.

    Last question, is it possible to use SportsPress pro with this theme? I’ve already purchased it but would definitely pay more to have it integrated as it’s the next thing we need for our business/brand.

    Thanks for taking the time to read this and have a great day!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi TalkingPixels,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Unfortunately, customization work is a service that we do not provide. We only share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    If you want to go further with the customization of your website, we advise that you hire a freelancer to do it for you. If you’re on a tight budget, we recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.

    Thank you for bring these other issues to our attention. We’re glad to answer any question related with the setup of our theme.

    However, it is very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic. Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.

    So, could you split your questions into different topics, please? One question = one topic.
    By doing this, you will be making a great contribution to this forum, and we thank you very much for that!

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Couple of Issues and a Request’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.