Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help:
Kind regards,November 28, 2021 at 18:30 #37170
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Be aware that only the courses you started will be visible on the user profile, not the courses you made. This is how LearnDash works by default. You can manually add the user in case you want them to see your courses in their profile immediately.
In case you need more help with LearnDash, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you: LearnDash support
We remain available for all support requests related with the use of your theme.
Best,November 29, 2021 at 10:49 #37178
Thank you for your feedback. We think this issue might be related to the compatibility between LearnDash and BuddyPress. We will investigate further to find from where this issue is coming from.
We will be back to you ASAP. Thank you for your patience.
🍾 2022 is coming ! 🥂
From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2022. Be sure that we’ll do our best to manage all your topics as soon as possible.
We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!December 13, 2021 at 09:54 #37476
Can you confirm me you created a group in Dashboard > LearnDash > Groups with your users and assigned this group to the course? I just tested with a local demo and the courses I created are well displaying in the profile.
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
We’re waiting for your feedback.December 13, 2021 at 10:41 #37478
You’re welcome. 🙂
Thank you for bring this new request to our attention. We’re glad to answer any question related with the setup of our theme.
However, it is very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic.
Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.
So, could you move your other question into a different topic, please? One question = one topic.
By doing this, you will be making a great contribution to this forum, and we thank you very much for that!
Thank you.December 14, 2021 at 12:32 #37511
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
The topic ‘Courses not showing in Buddypress profile’ is closed to new replies.