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Cover images on Groups block not displaying via mobile

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Paul
    Participant
    • 2 Topics
    • 8 Posts
    @boogieboa

    Hello,

    The cover images for Groups wouldn’t show on our website with the Groups block viewed on a mobile phone. So I went to your live demo on the Envato Marketplace and found that they don’t show up there either. What you get instead are the images squashed into a thin horizontal line above “Discover All Groups”. See the mobile phone screenshot below for details.

    Any advice on fixing this?

    Cheers.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Hi Paul,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Can you please tell us which mobile you used with which browser? We made some tests with safari and chrome, but all seems working fine.

    Best,

    Paul
    Participant
    • 2 Topics
    • 8 Posts
    @boogieboa

    I use an iPhone 6+ and can reproduce the same results on Safari, Firefox, Chrome, Opera, and DuckDuckGo. On none of these browsers can I see the cover images for Groups.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Thank you for your feedback Paul. Can you share with us your Safari version, please?

    Paul
    Participant
    • 2 Topics
    • 8 Posts
    @boogieboa

    It’s 12.5.4

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Hi Paul,

    Thank you for your feedback. Is it possible your iPhone isn’t up to date? The last version should be 14.1.2.

    Can you please add the following snippet to your website?

    /**
    * Set minimum height to group image in query
    */
    div.grimlock-buddypress-groups-section .section__content--2-2-2-2-2-2-cols-grid ul#groups-list > li{
    	min-height:200px;
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    If you want to go further with the customization of your website, we advise that you require customization work.

    Regards,

    Paul
    Participant
    • 2 Topics
    • 8 Posts
    @boogieboa

    My iPhone is up to date for its version. Thanks for the code, which worked.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Hi Paul,

    I’m glad to read I was able to help you. 🙂

    If you’re happy with our theme, feel free to review our theme on our Themeforest page:
    https://themeforest.net/item/gwangi-dating-community-theme/21115855

    It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring 💪🏻

    Thank you!

Viewing 8 posts - 1 through 8 (of 8 total)

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