Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Crash when updating Grimlock for BuddyPress 1.1.0

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Pierre Laroche
    Participant
    • 27 Topics
    • 88 Posts
    @pragmacafe

    Hi,
    i just updated Grimlock and Grimlock for Buddypress and my site crash.
    I backup the updated Grimlock but for grimlock for Buddy press i have this message if i do the update…

    WordPress version 5.3
    Thème actuel : Gwangi Child (version 1.2)
    Extension actuelle : (version )
    PHP version 7.3.11

    Détails de l’erreur
    ====================
    Une erreur de type E_COMPILE_ERROR a été causée dans la ligne 18 du fichier /home/pragmaca/domains/pragmacafe.com/public_html/wp-content/themes/gwangi/inc/grimlock-buddypress/component/class-gwangi-grimlock-buddypress-navbar-nav-menu-component.php. Message d’erreur : Access level to Gwangi_Grimlock_BuddyPress_Navbar_Nav_Menu_Component::get_notifications() must be protected (as in class Grimlock_BuddyPress_Navbar_Nav_Menu_Component) or weaker

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 333 Posts
    @themoceratops

    Hi there,

    We recently release a new version of Gwangi. Updating your theme and all the required plugins to the latest version should fix this issue.

    There are two ways of updating your theme:

    Via Envato Market plugin in recovery mode

    If you have access to the recovery mode, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your Gwangi theme from there by clicking the “Update available” button.

    Via FTP

    If you don’t have access to recovery mode, you will need to update your theme via FTP. To do so, first you need to download the new version from ThemeForest, then access your FTP and replace your “gwangi” folder with the new version in the wp-content/themes/ directory in your FTP.

    Regards,

    Pierre Laroche
    Participant
    • 27 Topics
    • 88 Posts
    @pragmacafe

    Hi Jason,
    thank you, all done and running 🙂

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 333 Posts
    @themoceratops

    You’re welcome @pragmacafe 🙂

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Crash when updating Grimlock for BuddyPress 1.1.0’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️