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Customiser stopped loading pages

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez

    Hi,

    See attached. For some reason, pages are not loading anymore in the Customiser on my Gwangi Dating template.
    Any idea why this could be the case?

    Thx

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi René,

    It’s very odd. Unfortunately, I can’t tell you what exactly is causing this issue as it might come from anywhere.

    The best thing to do to find from where this issue is coming from is deactivating plugin one by one. First, could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    As you now, missing updates can create conflicts. Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    We’re waiting for your feedback.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Customiser stopped loading pages’ is closed to new replies.

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