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In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Customizer

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • dre
    Participant
    • 12 Topics
    • 23 Posts
    @dreade

    Hello i want to know if Elementor can work as an editior for this theme. i am having issues with the dashboard what editor can you recommend i use.

    wpengine
    Member
    Themosaurus Support
    • 0 Topics
    • 27 Posts
    @wpengine

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi Dre,

    Indeed, our theme is compatible with Elementor as Gutenberg. You’re free to choose which page builder you prefer to use related to your needs. 🙂

    In case you want to import the Elementor demo, please make sure to select “Elementor” as your primary page builder during the setup process. We really suggest you to use the setup wizard to install the theme, as it will programmatically do extra steps for you. If something went wrong during the import, it’s also recommended to address the issue right now as it might lead to other problems in the future.

    You can easily reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

    Regards,

    dre
    Participant
    • 12 Topics
    • 23 Posts
    @dreade

    Hello, I just reset my website and installed elementor editor, but i cant find i each time i try to edit a page or the dashboard.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi Dre,

    We wrote an article about it. Once you imported the demo, you have to import the Elementor content by following some specifics steps:

    Installing the Elementor Demo Version Manually

    Let me know if you need more explanations.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Customizer’ is closed to new replies.

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