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Hello,
the dark mode plugin on my website is not working – after activating I have an issue with double logos in the header and in the customizer no options to customize the darkmode, please see attached screenshot
How I can fix this?
Kind Regards
Pascal
Hi Funnelforms,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
As you site is already dark, the plugin will help you get a light version.
It seems you’re looking in the wrong place. You have to go to Customize > Dark Mode. Actually, it seems you’re looking in Customize > Apparance.
Let me know if you need more explanations.
Best,
Hello,
yes i need more help, however I have activated the plugin and no settings found in the customizer too, additionally when the plugin is activated there are a bug in my header with the logo, please see attached screenshot and let me know if you need login data to fix the issues.
Kind Regards
Pascal
Hi Pascal,
It’s best if we take a quick look at this. 🤔
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
This reply has been marked as private.
Hi Funnelforrms,
Thank you for granting us access to your wp-admin.
It seems this issue is caused by DigiMember 3 plugin. It seems this plugin prevent our Dark Mode feature from displaying in the customizer.
I suggest you to deactivate it. Then, you’ll be able to set the Dark mode. 🙂
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Dark mode not working’ is closed to new replies.
