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Dashboard Area Is Not Working Again

This topic is resolved
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Leonardo Faria
    Participant
    • 2 Topics
    • 5 Posts
    @leonardofaria

    I,ve made a request about this issue and, with the actualization of the theme version, the problem returned.

    Leonardo Faria
    Participant
    • 2 Topics
    • 5 Posts
    @leonardofaria

    And the icons are not showing again at the menus…

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2062 Posts
    @themosaurusrex

    Hi @leonardofaria,

    We’re very sorry your trouble.

    Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    You could also post the URL to your dashboard page in your next reply and mark it as private to keep this between us.

    Cheers,

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 416 Posts
    @themoceratops

    Hi @leonardofaria,

    After taking a look at your website, it seems that several files are unable to load on your site. Unfortunately we are unable to reproduce this issue on our side which means this most likely isn’t an issue with the theme.

    To help you find the issue here are some questions:
    – Did you recently install or update a new plugin that is not included in our demo ?
    – Did you change your website host or server configuration ?
    – Did you change your WordPress configuration file (wp-config.php) ?

    If the answer to any of these questions is “yes” then that is probably where you need to be looking.

    I noticed that you enabled the multisite feature of WordPress. If you want to enable multisites, please make sure to follow all the steps in the official guide to make sure it is correctly setup:

    Create A Network

    Hope this helps.

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Dashboard Area Is Not Working Again’ is closed to new replies.

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