Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Theme Customizer › Dashboard Widgets
- This topic has 4 replies, 2 voices, and was last updated 2 years, 6 months ago by Manathan.
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AuthorPosts
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Christian JenkinsParticipant@christianj40
- 17 Topics
- 44 Posts
Hello!
After updating Grimlock and Kirki my dashboard seems to be messed up. Its showing double the widgets, and I’m not sure why. (the dark colored widgets isn’t to be shown)
Thanks,
ChristianFebruary 18, 2022 at 15:52 #38901Christian JenkinsParticipant@christianj40- 17 Topics
- 44 Posts
This reply has been marked as private.February 18, 2022 at 15:56 #38902@themodactyl- 0 Topics
- 6587 Posts
Hi Christian,
Thank you for reaching out to us.
We’ve recently addressed a very similar issue in another topic:
Kirki was updated to version 4.0 which changes a lot of things and caused some issues for many WordPress installations. The solution was to reinstall Kirki to get the 3.1.9 version. However, it seems that the current version is not causing critical anymore.
Could you please make sure that you have the latest theme version and that all recommended plugins are up-to-date? Then, could you consider clearing all activated caching system as well as your browser cache before investigating any further? If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
If this issue still occurring, please come back to us.
Thank you.
February 18, 2022 at 18:05 #38906Christian JenkinsParticipant@christianj40- 17 Topics
- 44 Posts
Hello,
Thank you for your reply, but I have already completed the task above.
I also have used a private browser as well and nothing has changed for the good.
Thanks,
ChristianFebruary 18, 2022 at 19:15 #38910@themodactyl- 0 Topics
- 6587 Posts
Hi Christian,
thank you for your feedback. In that case, the best solution to find out from where this issue is coming from is to deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets. Then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
We’re waiting for your feedback.
Thank you.
February 21, 2022 at 10:40 #38935 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Dashboard Widgets’ is closed to new replies.