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Date button event

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Jansien
    Participant
    • 2 Topics
    • 5 Posts
    @jansien

    Hi,

    The date button of my events is not showing well on mobile phones, see screenshot. I would love to delete it, how can I do that?

    Thanks,

    Jansien

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Jansen,

    Can you please confirm me Grimlock for The Events Calendar is installed and activated? If necessary, you can download it here: Grimlock for The Events Calendar.

    We’re waiting for your feedback.

    Best,

    Jansien
    Participant
    • 2 Topics
    • 5 Posts
    @jansien

    Yes it is 🙂

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Thank you for your feedback Jansien. 🙂

    My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    The first think to do, before investigation further, is to deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please. And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    If this issue is still occurring, it will be best if we take a quick look at this. In that case, could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings. You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, will we be free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Date button event’ is closed to new replies.

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