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I want to install demo content but it always ends up doing nothing (i mostly don’t even get an error message). Also the content that was created i some cases are not even displayed properly. So are there some products that are not displaying well and for example the light/dark button icons are not displayed.
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/
Kind regards,
Hi Jearnobyl,
To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 );More on this in the following topic: Debugging in WordPress.
Then, can you please reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard ? You can easily install the theme by relaunching the setup wizard, as it will programmatically do every steps for you.
If something is going wrong, we’ll know thanks to the code you added to your wp-config.php file.
Regards,
Hi,
Instead of creating another topic similar I had the same issue with some layout sections of the demo.
Here it is an example of the search-bar I have and the search-bar of the theme.Setting:
– Dark theme default
– No-child theme
– Just one extra plugin added: Custom Product Tabs for WooCommerce
– Disabled Plugins (I don’t need it): Wishlist and CompareDemo imported correctly.
2023-05-05-12_08_51-Home-—-Mandha-NFT-e-altre-5-pagine-Personale-Microsoft-Edge
2023-05-05-12_08_15-TASKalfa-2554ci-•-iop-ecommerce-e-altre-5-pagine-Personale-Microsoft-Edge
Hi Lucab,
Thank you for bringing this second issue to our attention.
We’ve recently addressed this very issue in another topic. To find out how you can resolve it, please click on the following link:
If you have further questions or requests, feel free to create other forum topics.
We remain available for all matters related with our theme!
Cheers,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Demo content won’t install proper.’ is closed to new replies.
