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Search Ajax not working

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • Riyaz
    Participant
    • 17 Topics
    • 51 Posts
    @riyazn

    Hi manathan,
    I tested the theme with fresh installation from beginning for checking the “search error”, its theme fault that its not properly working please check it and I need updated theme soon, I am about to launch my website I can’t wait for update if delayed, please fix needed emergency

    Riyaz
    Participant
    • 17 Topics
    • 51 Posts
    @riyazn
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Riyaz,

    You’re right. WPC AJAX Search for WooCommerce is the plugin that manages the search feature. However, the last version of this plugin has majors changes. In fact, the CSS classes have been changed. As a result, the CSS of we made to customize the plugin’s features doesn’t work and we are not compatible anymore.

    Be sure we plan to make this compatibility. In the meantime, I suggest you to download this version of Grimlock for WooCommerce plugin.

    We’ll be back to you as soon as the compatibility with the new version of this plugin has been released.

    Could you please add this code snippet to your website?

    /**
    * FIX: Set Right Color to Titles in Ajax Search
    */
    .wpcas-area .wpcas-area-mid .wpcas-product-inner .wpcas-product-info .wpcas-product-name a {
    	color:var(--grimlock-search-post-link-color);
    }
    .wpcas-area .wpcas-area-mid .wpcas-product-inner:hover .wpcas-product-info .wpcas-product-name a {
    	color:var(--grimlock-search-post-link-hover-color);
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    If you want to go further with the customization of your website, we advise that you require customization work.

    Regards,

    lucab
    Participant
    • 2 Topics
    • 12 Posts
    @lucab

    Hi,

    I have the same issue.
    I have successfully added the CSS you have sent but it doesn’t change anything.
    It seems the problem comes from the container div .wpcas-area .wpcas-area-mid .wpcas-product

    Riyaz
    Participant
    • 17 Topics
    • 51 Posts
    @riyazn

    Hi I have replaced plugin and added css, it works after clearing cache but not exactly like shown in demo theme, the font colors are not matching and didn’t properly showing as designed

    Riyaz
    Participant
    • 17 Topics
    • 51 Posts
    @riyazn

    Ahh, it works, I managed customising the colors of font, thank you so much

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Indeed Riyaz, it seems you have to change the color in Customize > Search Results > Item.

    Lucab, did you install the new version of Grimlock for WooCommerce attached to my previous reply?

    Best,

    lucab
    Participant
    • 2 Topics
    • 12 Posts
    @lucab

    Hi,

    Yes I have Updated the plugin with the “1.4.5” version but nothing changed.
    Meanwhile I’m waiting for solution, I’m going to modify some CSS using “Customize > Search Results > Item” as you said.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Lucab,

    Can you please delete Grimlock for WooCommerce plugin from your website? Then, can you import the plugin attached to my first reply?

    In case you’re still facing this issue, it’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Lucab,

    We have just released a new update of Grimlock for Woocommerce. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Kindest regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 10 posts - 1 through 10 (of 10 total)

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