Demo import issue

This topic contains 3 replies, has 2 voices, and was last updated by  themosaurus 1 week, 2 days ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #3937

    Krishnakumar
    Participant
    • 2 Posts
    @krishnakumarka

    Hi,
    First of all I want to appreciate the team for creating this awesome theme. The issue I have faced was after importing the demo I saw a blank screen of WP with a dot. That’s it. When I have checked the website I saw the blogs imported. When I have refreshed the demo import wp page the message ‘link expired’ displayed. May I know the demo is imported or partially imported? What I need to do next? PFA image.

    Regards,
    Krishnakumar

    #3938

    themosaurus
    Keymaster
    • 1225 Posts
    @themosaurus

    Hi @krishnakumarka,

    Thank you very much for the kind words! 🙂

    This issue (The link you followed has expired) is due to your server having insufficient max upload size. To fix that, you can find out how to change that setting by yourself in the following article:
    https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

    If you’re not able to do so by yourself, you can reach out to your hosting company and ask them to increase the max upload size.

    Once done, you will need to start the upload process again and then, follow the next steps of our setup guide.

    We hope that you’ll be quickly able to use our theme to create your awesome website!

    All the best,

    #3940

    Krishnakumar
    Participant
    • 2 Posts
    @krishnakumarka

    Hi,
    That blank screen confused me. I have asked the hosting provider to help me. They will do for me. Thanks for the best wishes. I will require your whole hearted support to make the xCommune.com a great success.

    Thank you.

    #3941

    themosaurus
    Keymaster
    • 1225 Posts
    @themosaurus

    You’re welcome. 🙂

    We also hope they’ll be able to sort this out for you.

    Best regards,

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