Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

demo import problem2

This topic is resolved
Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • lamboknababan
    Participant
    • 8 Topics
    • 56 Posts
    @lamboknababan

    i cant import demo content, after inmport finish “The link you followed has expired.”
    here some screenshoot from admin and the log file

    lamboknababan
    Participant
    • 8 Topics
    • 56 Posts
    @lamboknababan

    after import finish says ” The link you followed has expired” and i clik try again and then “Sorry, there has been an error.
    File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.”

    i have already set post_max and the output like pic :
    is there already import or have some error?

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi lamboknababan,

    This issue seems to be be caused by a server misconfiguration (insufficient upload file size).
    To increase the maximum file upload size and review other variables that need to be changed (for example upload_max_size), please read the following posts:
    https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
    https://shopkeeper.wp-theme.help/hc/en-us/articles/360000013400-Error-the-link-you-followed-has-expired

    Once it’s done, we advise you start again your import with a empty database to make sure that you won’t receive the “… already exists.” warning.

    We hope this will help.

    Regards

    lamboknababan
    Participant
    • 8 Topics
    • 56 Posts
    @lamboknababan

    are this caused because the demo content import?

    lamboknababan
    Participant
    • 8 Topics
    • 56 Posts
    @lamboknababan

    i have already set all, here see the pic :
    but still recieve already exist

    lamboknababan
    Participant
    • 8 Topics
    • 56 Posts
    @lamboknababan

    and every time i import the demo content, the menu duplicated, and i dont know whatelse that all be duplicated

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi lamboknababan,

    Before doing your import, do you clear your database and start from scratch?
    If you don’t every time you process the demo content import, some data might be created, even if the process fails.

    For better debugging purposes, maybe you can deactivate all plugins, activate a default WP theme (i.e. Twenty Seventeen) and then try to run the WP Importer with the following file:
    https://raw.githubusercontent.com/WPTRT/theme-unit-test/master/themeunittestdata.wordpress.xml

    This may confirm that the problem is related with your configuration and it will give you the necessary error logs to transfer to your server hosting support.

    To activate logging on your website, just turn WP_DEBUG to true, like following:
    define (‘WP_DEBUG’, TRUE);

    You will find this constant in your wp-config.php file.
    More on this in the following topic: https://codex.wordpress.org/Debugging_in_WordPress

    Regards

    lamboknababan
    Participant
    • 8 Topics
    • 56 Posts
    @lamboknababan
    This reply has been marked as private.
    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi lamboknababan,

    Can you please provide us with your WordPress logs ?
    To activate logging on your website, just turn WP_DEBUG to true, like following:
    define (‘WP_DEBUG’, TRUE);

    You will find this constant in your wp-config.php file.
    More on this in the following topic: https://codex.wordpress.org/Debugging_in_WordPress

    Regards

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    For better debugging purposes, maybe you can deactivate all plugins, activate a default WP theme (i.e. Twenty Seventeen) and then try to run the WP Importer with the following file:
    https://raw.githubusercontent.com/WPTRT/theme-unit-test/master/themeunittestdata.wordpress.xml

    Then, please post us the logs generated by WordPress.

    Thank you.

    Regards

    lamboknababan
    Participant
    • 8 Topics
    • 56 Posts
    @lamboknababan

    1.if i uninstall wordpress and go from beginning, are this solve the problem?

    2.do you mean that cause the problem is from server hosting?

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi lamboknababan,

    1) Yes. The best is to start from scratch. You will be able to restart your installation process once you’ve cleared your database tables. The following posts might be helpful to get you through this:
    https://www.inmotionhosting.com/support/website/phpmyadmin/reset-database
    https://www.inmotionhosting.com/support/website/database-setup/how-to-delete-a-database-in-cpanel

    Then, please activate logging on your website, just turn WP_DEBUG to true, like following:
    define (‘WP_DEBUG’, TRUE);
    You will find this constant in your wp-config.php file.
    More on this in the following topic: https://codex.wordpress.org/Debugging_in_WordPress

    For better debugging purposes, maybe you can deactivate all plugins, activate a default WP theme (i.e. Twenty Seventeen) and then try to run the WP Importer with the following file:
    https://raw.githubusercontent.com/WPTRT/theme-unit-test/master/themeunittestdata.wordpress.xml

    Finally, please post us the logs generated by WordPress in a private reply.

    2) Without the logs, it’s hard to say. However, this type of issue might be caused by insufficient memory allocation or file permission misconfiguration for your server.
    In that case, you can resolve your issue by contact your hosting service support.

    Regards

    lamboknababan
    Participant
    • 8 Topics
    • 56 Posts
    @lamboknababan

    the demo content have already installed by hosting service support, so how can i know that demo content perfectly installed on my website.
    im just finished the stage of installing the demo content.

    here my website : http://jodohsurgawi.com/

    lamboknababan
    Participant
    • 8 Topics
    • 56 Posts
    @lamboknababan

    and now i have another problem, i dont know is this problem because the demo content?

    see the screenshot

    lamboknababan
    Participant
    • 8 Topics
    • 56 Posts
    @lamboknababan

    problem of kirki font already solved.

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi,

    Good job for installing your demo content and solving your last issue with Kirki.

    As everything has been resolved, we’ll close this topic for now. Don’t hesitate to shoot us more question is something new comes up! ?

    Cheers,

Viewing 16 posts - 1 through 16 (of 16 total)

The topic ‘demo import problem2’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site