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demo installation content not matching the envato live preview demo

Find Answers and Get Support Forums Cera – Intranet & Community Theme Installation & Updates Demo Content Installation demo installation content not matching the envato live preview demo

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • becky
    Participant
    • 3 Topics
    • 6 Posts

    Hi there,

    I just purchased cera and installed the demo content for the Learning demo. I was expecting my installation to look like this: https://learn.cera-theme.com/. but it looks a bit off (seems like there are no containers for the content and the site is not responsive). The content is there, but the display is different. Can you please help? The current installation is here: https://milematching.com/

    Olivier
    Moderator
    Themosaurus Support
    • 0 Topics
    • 1843 Posts

    Hi @beckyj,

    Thank you for reaching out! 🙂

    Yes, you’re right. I see that Elementor styles are not properly loaded. My browser is warning me that the Elementor files required for the styles of the Homepage have not been found.

    Could you confirm that you have selected “Elementor” as your primary page builder during the setup process please?

    If Elementor is not properly set or if something went wrong during your setup, we really suggest to use the setup wizard to install the theme, as it will programmatically do extra steps for you. If something went wrong during the import, it’s also recommended to address the issue right now as it might lead to other problems in the future.

    You can easily reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

    Regards,

    becky
    Participant
    • 3 Topics
    • 6 Posts

    Thanks Oliver,

    I tried re-installing twice (all the way from a fresh WordPress install) with no luck. still looks the same. It is also giving me issues with Grimlock: `Downloading installation package from http://files.themosaurus.com/grimlock-elementor/grimlock-elementor.zip…
    An error occurred while installing Grimlock for Elementor: <strong>Download failed. cURL error 56: Recv failure: Connection reset by peer</strong>.`

    and

    Downloading installation package from http://files.themosaurus.com/grimlock-learndash/grimlock-learndash.zip…
    Unpacking the package…
    An error occurred while installing Grimlock for LearnDash: <strong>Could not create directory.</strong>.

    Can you please help?

    I created an interim admin user for you in case you need it.

    Cheers!
    becky

    becky
    Participant
    • 3 Topics
    • 6 Posts

    nevermind! the problem I was having was because I didn’t have enough CPU space on my WordPress hosting environment. Is all good now. Thanks Oliver!

    Olivier
    Moderator
    Themosaurus Support
    • 0 Topics
    • 1843 Posts

    You’re welcome @beckyj!

    I’m glad to read that you’ve able to solve this!

    Cheers,

    Olivier
    Moderator
    Themosaurus Support
    • 0 Topics
    • 1843 Posts
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Viewing 6 posts - 1 through 6 (of 6 total)

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