- This topic has 5 replies, 2 voices, and was last updated 6 months, 3 weeks ago by
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Good morning,
When loading the demo on our site after selecting the theme, there are style problems, both on the menu and on the page, which appear different from the initial demo.
Hi Ronni,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
This reply has been marked as private.
Hi Ronni,
I think your issue might be related to the SSL. I inspected and find an error message indicating a mixed content issue on your website. Your website is loaded over a secure HTTPS connection, but it’s trying to load a stylesheet using an insecure HTTP connection. This creates a security risk and prevents the stylesheet from loading, causing some styles to not be applied.
The most likely solution is to update the URL of the stylesheet to use HTTPS instead of HTTP. A plugin like Really Simple SSL can help identify and fix mixed content issues on your website. This plugin can automatically update insecure URLs to their HTTPS equivalents.
Please also make sure you have a valid SSL certificate installed on your website for HTTPS to work properly.
Best,
Good morning, the problem was solved using the WP Encryption plugin. You can close the topic.
Thank you very much!
Glad to read that Ronni !
If you have further questions or requests, feel free to create other forum topics.
Cheers,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Demo style issue’ is closed to new replies.
