Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Theme Customizer › Appearance › Different groups of personal infos can’t switch by clicking grouping tab
Thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update.
Please note that this error is due to the use of Chinese characters in the text content.
We will look to make this compatible with any type of character.
Best,November 13, 2019 at 10:14 #8438
Sorry about the inconvenience, as you probably noticed, we are not used to work with special characters like Hanzi/Kanji.
Sadly we can’t give you a temporary solution for this either since this isn’t something that can be easily fixed with a simple snippet.
But please know that we really appreciate your feedback as this will help us fix bugs for a lot of potential eastern users.
Thanks again for your feedback and your patience!November 13, 2019 at 17:34 #8444November 18, 2019 at 10:11 #8471
As you might already know, we recently released a new version of Gwangi. Updating your theme and all the required plugins to the latest version should fix this issue.
To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.
Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.
When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your Gwangi theme from there by clicking the “Update available” button.
Regards,November 22, 2019 at 17:02 #8518
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
The topic ‘Different groups of personal infos can’t switch by clicking grouping tab’ is closed to new replies.