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Different groups of personal infos can’t switch by clicking grouping tab

Find Answers and Get Support Forums Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme Theme Customizer Appearance Different groups of personal infos can’t switch by clicking grouping tab

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • botbead
    Participant
    • 40 Topics
    • 103 Posts
    @botbead

    When i click the personal info’s gourp tab in user’s profile page, it can’t switch to matching content.

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 609 Posts
    @themopteryx

    Hi @botbead,

    Thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update.
    Please note that this error is due to the use of Chinese characters in the text content.

    We will look to make this compatible with any type of character.

    Best,

    botbead
    Participant
    • 40 Topics
    • 103 Posts
    @botbead

    oh….next update:(

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 333 Posts
    @themoceratops

    Sorry about the inconvenience, as you probably noticed, we are not used to work with special characters like Hanzi/Kanji.

    Sadly we can’t give you a temporary solution for this either since this isn’t something that can be easily fixed with a simple snippet.

    But please know that we really appreciate your feedback as this will help us fix bugs for a lot of potential eastern users.

    Thanks again for your feedback and your patience!

    botbead
    Participant
    • 40 Topics
    • 103 Posts
    @botbead

    Hi, jason.

    I understand. I hope the next update will come as soon as possible.

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 333 Posts
    @themoceratops

    Hi @botbead,

    Just a little heads up to tell you that we are doing our best to release the next Gwangi update this week 🙂

    We will notify you as soon as we released it.

    Thank you for your understanding.

    Regards,

    botbead
    Participant
    • 40 Topics
    • 103 Posts
    @botbead

    Gooooooooood!:)

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 333 Posts
    @themoceratops

    Hi there,

    As you might already know, we recently released a new version of Gwangi. Updating your theme and all the required plugins to the latest version should fix this issue.

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your Gwangi theme from there by clicking the “Update available” button.

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Different groups of personal infos can’t switch by clicking grouping tab’ is closed to new replies.

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