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Discussion section on docs disappears with Cera theme

Find Answers and Get Support Forums Cera – Intranet & Community Theme Compatible Plugins bbPress Discussion section on docs disappears with Cera theme

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Margaret
    Participant
    • 1 Topics
    • 2 Posts
    @margaret

    I have set up the site so that users can comment on posts, pages, docs, everything, and manually made sure that the docs were allowing comments to be posted, but when using the Cera theme, the discussion area where users can post comments does not display.

    I tested it by switching to the WordPress Twenty Nineteen theme and the discussion section appears, then when I switch back to Cera it disappears again, so it seems to be an incompatibility between BBPress and the Cera theme.

    I looked in the theme files but couldn’t find anything that indicated where the problem was.

    Can you help me please? We really need this functionality.

    Kind regards,
    Margaret

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi @margaret,

    Thank you for bringing this to our attention. We will investigate further to find from where this issue is coming from.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2062 Posts
    @themosaurusrex

    Hi @margaret,

    It looks like BuddyPress Docs does not support themes overriding buddypress.php. If you want to learn more about this issue, please read the following discussion:
    https://github.com/boonebgorges/buddypress-docs/issues/453

    You should be able to solve this by adding the following code snippet to your website:

    /**
      * Allowing BP Docs comments for BuddyPress themes.
      */
    add_filter( 'bp_docs_allow_comment_section', '__return_true', 100 );

    To add this code snippet to your site, we recommend that you use a the Code Snippets plugin (https://wordpress.org/plugins/code-snippets/). If you have never activated this plugin, please read the following post:

    Adding Custom PHP Without Changing Your Child Theme

    Please also note that we don’t provide any theme customization. So, you shouldn’t expect other snippets from us unless it’s to fix an issue stemming from our own codebase. We always try our best to help theme users whenever we can and only provide code snippets out of courtesy to prevent them from waiting for the next update.

    Regards,

    Margaret
    Participant
    • 1 Topics
    • 2 Posts
    @margaret

    Thank you for providing me with this; however, when I followed your instructions, installing the plugin and adding the code, it created a fatal error (see screenshot). Could you please provide me with a version of the code to make Cera compatible with BP Docs that does not create a fatal error?

    Thanks so much!
    Margaret

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2062 Posts
    @themosaurusrex

    @margaret The snippet works fine on our side. Could you please make sure that no extra & character has been pasted with the rest of the code please?

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 5 posts - 1 through 5 (of 5 total)

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