Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Doesn’t work with Member Swipe

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Vladimir
    Participant
    • 2 Topics
    • 3 Posts
    @makler060

    On the profile page:

    button “like” works

    In the Member Swipe block:

    After clicking on the “like”, the error “an occurred error” appears

    Also the “Skip” button does not appear.

    I have tried different settings and logged in as different users. I also installed new wordpress + buddypress + member swipe + matchpress and there the same problem.

    Vladimir
    Participant
    • 2 Topics
    • 3 Posts
    @makler060

    I forgot to add to the topic. Error after clicking “like” in the member swipe

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3330 Posts
    @themodactyl

    Hi Vladimir,

    Thank you for your feedback. 🙏🏼

    We will investigate to find out from where this issue is coming from. We’ll be back to you as soon as we found how to solve this.

    Thank you for your understanding.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3330 Posts
    @themodactyl

    Hi Vladimir,

    We have just released a new update of MatchPress. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Thank you for your patience.

    Kindest regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Doesn’t work with Member Swipe’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️