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Hi, the settings in the BuddyPress Restrictions section do not work. When I installed the theme, it worked perfectly, but now I can not put the package on the no non user member setting option, but it works first, but now it does not work and all the lock access all buddypress options are set. What should I do?
Hi @tradecenter2020,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
The fact that this feature worked previously make us think that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
We’re waiting for your feedback.
Cheers,
This reply has been marked as private.
Thank you @tradecenter2020 for your feedback.
Can you confirm your theme is up to date, please ?
As you have the latest version of all plugins but your WordPress core is not up to date, I suggest you to update your version of WordPress. In this case, I invite you to make a backup before the update of your website to make sure you don’t loose any data if something goes wrong.
As this issue is related with BuddyPress, it’s best if you try to reach the plugin authors if this issue persists. They will be more informed and better suited to help you.
To go further, we invite you to post your request on their support forums:
https://buddypress.org/support/We remain available for all support requests related with the use of your theme.
Best,
This reply has been marked as private.
We remind you that a WordPress theme changes the appearance of your site. A plugin allows you to add or modify functionalities on your site. Your issue is related to the use of BuddyPress plugin. The fact that we support this plugin means the style defined in the theme will be applied to the plugin.
As you issue is related to the use of the BuddyPress plugin, it’s best if you try to reach the plugin authors as they will be more informed and better suited to help you. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.
Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you will be making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring ??
We thank you for your understanding and we hope they’ll help you to solve this quickly.
Best,
This reply has been marked as private.
Hi @tradecenter2020,
Unfortunately, we have no clue.
Moreover, as I told you previously, as theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.
If you want to make sure this issue is related to PMPro, I suggest you change the theme temporarily to check if this problem is solved.
If this issue persists, it will means that this issue is related with the use of Paid Memberships Pro, not with the use of your theme. In that case, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.
To go further, we invite you to post your request on their support forums:
We remain available for all support requests related with the use of your theme.
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Don’t Work BuddyPress Restrictions (Important)’ is closed to new replies.
