Double Register Form

This topic contains 6 replies, has 2 voices, and was last updated by  Jean-Pascal 4 months, 3 weeks ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #10540

    Joaquin
    Participant
    • 15 Posts
    @pukarah

    Hi,

    When people register at my site the register forms deliver twice the same register. In the second, its the same but it add’s a form i created a while ago that doesn’t show at the first register.

    Why does it happen like that? Why it refreshes to a second register form?

    Try registering to my site and you’ll see..
    http://www.pukarah.com

    #10548

    Jean-Pascal
    Moderator
    • 614 Posts
    @themopteryx
    Themosaurus Support

    Hi @pukarah,

    I’m afraid I don’t understand your concern.

    Could you provide us with screenshots of your website? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Best regards,

    #10567

    Joaquin
    Participant
    • 15 Posts
    @pukarah

    My register form displays 2 times when users fill their information.

    The second time the register displays, it changes the format of some of the questions (from drop-down to multi select) and adds one form (that i added recently).

    If you try to register in my page http://www.pukarah.com you will see immediately

    #10573

    Joaquin
    Participant
    • 15 Posts
    @pukarah

    Check the screen shots:

    I first register.
    When put Finish button

    It refreshes and makes me do a register form again but then it displays the register as I configured it. (with 2 sections that are different. Check highlighted in screen shots)

    #10578

    Jean-Pascal
    Moderator
    • 614 Posts
    @themopteryx
    Themosaurus Support

    Hi @pukarah,

    It’s very odd indeed..

    Could you deactivate all plugins that have not been installed at start with your theme please, all existing custom code snippets and switch to another theme (like the TwenyTwenty theme)?
    And then, could you confirm me that the issue is still persisting please? Thank you.

    Regards,

    #10580

    Joaquin
    Participant
    • 15 Posts
    @pukarah

    Yes, it was indeed one of the plugins..

    #10605

    Jean-Pascal
    Moderator
    • 614 Posts
    @themopteryx
    Themosaurus Support

    Thank you for your feedback @pukarah!

    Cheers,

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